Transform Your Outdoor Paradise

1. Service Agreement

By engaging Garden Haven Pros for landscaping services, you agree to these terms and conditions. Our services include garden design, landscape installation, and ongoing maintenance as specified in your service agreement.

2. Payment Terms

Payment is due according to the schedule outlined in your service contract. We accept various payment methods and offer flexible payment plans for larger projects. Late payments may incur additional fees.

3. Service Guarantee

We guarantee our workmanship for one year from completion date. Plant materials are guaranteed for 90 days with proper care. Our guarantee covers defects in installation but not damage from weather, pests, or improper maintenance.

4. Liability and Insurance

Garden Haven Pros is fully licensed and insured. We maintain comprehensive liability insurance and workers' compensation coverage. Clients are responsible for marking underground utilities before work begins.

5. Cancellation Policy

Service cancellations must be made 48 hours in advance. Design consultations can be rescheduled with 24-hour notice. Cancellation fees may apply for same-day cancellations.

Information We Collect

We collect personal information you provide when requesting consultations, including name, phone number, email, and property details. We also collect information about your service preferences and project requirements.

How We Use Your Information

Your information is used to provide landscaping services, schedule appointments, send service reminders, and improve our offerings. We may contact you about seasonal maintenance or new services that might interest you.

Information Sharing

We do not sell or rent your personal information to third parties. Information may be shared with trusted service partners who assist in delivering our services, such as plant suppliers or specialized contractors.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and access is limited to authorized personnel.

Your Rights

You have the right to access, update, or delete your personal information. You may opt out of marketing communications at any time. Contact us to exercise these rights or for any privacy-related questions.

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience by remembering your preferences and improving site functionality.

Types of Cookies We Use

Essential Cookies: Required for basic website functionality, including form submissions and security features.

Analytics Cookies: Help us understand how visitors use our site so we can improve user experience.

Preference Cookies: Remember your choices and settings to personalize your experience.

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing ones. However, disabling cookies may affect website functionality.

Third-Party Cookies

We may use third-party services like Google Analytics that place their own cookies. These services have their own privacy policies governing cookie use.

Updates to This Policy

We may update this cookie policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of any changes.